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What Their Customers Are Saying ?

Bridgecrest - Review in Loans and Mortgages category

Bridgecrest
Very satisfied quick easy and not a lot of shuffling around Read more

Bridgecrest - Review in Loans and Mortgages category

Bridgecrest
Made a payment over the phone she was nice and sweet very helpful Read more

Bridgecrest - Customer Care Review from Orlando, Florida

Bridgecrest
Within 24 hours of posting an unfavorable experience with customer service, I received a return call from Erin (Customer Relations). Unfortunately, I missed the initial call, attempt to contact her only to be advised she was unavailable. Nevertheless the person who answered (sorry I did not get the name) was gracious enough to ascertain why Erin called as well as provided answers for me. Today, I received an unexpected follow up call from... Read more
Hello Devray, Thank you for taking time to leave a review. I’m very sorry to hear you are displeased with Bridgecrest. We strive to provide a high level of customer service at all times, treating each customer professionally and with the utmost respect. I truly...
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#1064436
Bridgecrest's reply to:

Hello, Thank you for leaving a review. I’m sorry to hear you have become dissatisfied with Bridgecrest and I truly apologize for any frustration this matter may have caused. Should a situation arise such as the on you’ve described, it is our goal to work with our...
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#1063167
Bridgecrest's reply to:

Hello Carolyn, Thank you for taking time to leave a review. I’m very sorry to hear you have become dissatisfied with Bridgecrest and I sincerely apologize for any frustration this matter may have caused. Should a situation arise such as the one you’ve mentioned, it is...
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#1062436
Bridgecrest's reply to:

Hello Leon, I appreciate you taking time to leave a review. I’m very sorry to hear you are dissatisfied with Bridgecrest and I truly apologize for any frustration you may have experienced. Please know, we do not compete on the basis of price. We recognize the Annual...
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#1061861
Hello Emanuel, Thank you for bringing this matter to my attention. I’m sorry to hear you are dissatisfied with Bridgecrest. Please know, we aim to work with each customer to ensure they are successful, while treating them professionally and with the utmost respect. I...
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Hello Chrystina, Thank you for taking the time to reach out to us. I’m sorry to hear your experience has been less than ideal. Bridgecrest aims to work with each customer to rectify the matter at hand and come to an amicable resolution as quickly as possible, while...
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I didn't like
  • Lack of communication
  • Rude customer service
#1060614
Hello David, I appreciate you taking time to share your feedback. I’m very sorry to hear you have become dissatisfied with Bridgecrest. I understand a situation such as the one described is never ideal and I sincerely apologize for any inconvenience this matter may...
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#1057924
Hello Kimberly, Thank you for taking time to write a review. Bridgecrest welcomes all feedback, both positive and negative, as it helps us continue improving the service we provide. I’m so sorry to hear you are dissatisfied with us and I sincerely apologize for any...
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I didn't like
  • Lack of communication
  • No compassion when customer has a hardship
#1053422
Hello, Thank you for taking time to share your feedback. I’m very sorry to hear you have become dissatisfied with Bridgecrest. Please know, we strive to provide a high level of customer service at all times, addressing each concern professionally and respectfully. We...
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I didn't like
  • Bridgecrest as a whole
#1050969

Contact Bridgecrest

Headquarters Address:
7300 E Hampton Ave Suite 101
Mesa, AZ 85209
Phone:
(800) 967-8526
More
Hello Janice, I truly appreciate you taking time to write a review. Bridgecrest welcomes all feedback, both positive and negative, as it allows us the opportunity to improve upon our services. I’m very sorry to hear you have become dissatisfied and I sincerely...
Read more
#1049822