filters
state:
Show
city:
Show
category:
Show
product:
Show

What Their Customers Are Saying ?

Bridgecrest - Not a Pissed Off Consumer A Very Pleased Consumer

Bridgecrest
I don't know what I would do if my car lender was a company other than Bridgecrest. For the past year I have been battling breast cancer and haven't been able to work. I'm going through the long SSI process. I lost my home and I'm very stressed. Bridgecrest has never threatened to take my car. They have worked with me and for the most part, been very kind and considerate. I do appreciate the patience and understanding of the representatives I... Read more

Bridgecrest - Review in Loans and Mortgages category

Bridgecrest
Very satisfied quick easy and not a lot of shuffling around Read more

Bridgecrest - Review in Loans and Mortgages category

Bridgecrest
Made a payment over the phone she was nice and sweet very helpful Read more
Hello Jennifer, Thank you very much for taking the time to write a review. I’m so sorry to hear you have become dissatisfied. I understand mechanical concerns are far from ideal and I deeply apologize for any frustration this matter may have caused you. Please know,...
Read more
#1088312
Bridgecrest's reply to:

Hello, Thank you for taking the time to share your feedback. I’m very sorry to hear your vehicle was totaled and I truly hope everyone involved is okay. I understand a situation such as this is never ideal and I sincerely apologize for any frustration or inconvenience...
Read more
#1085015
Bridgecrest's reply to:

Hello, Thank you for bringing this matter to light. I’m sorry to hear about the situation described and truly apologize for any frustration this matter may have caused. Please know, it is our goal to work with each customer in any way possible to help ensure they are...
Read more
I didn't like
  • Customer service
#1081248
Bridgecrest's reply to:

Hello, Thank you for taking the time to share your feedback. I’m very sorry to hear you are unhappy with Bridgecrest. We strive to provide a high level of customer service, treating each individual respectfully and professionally. I sincerely apologize if your...
Read more
#1075845
Bridgecrest's reply to:

Hello, Thank you for taking the time to update your review. While I’m happy your concern has been resolved, I’m very sorry to hear you are still dissatisfied with Bridgecrest and do not plan on doing business with us in the future. I truly apologize for any frustration...
Read more
#1075098
Bridgecrest's reply to:

Hello, I appreciate you taking time to leave a review. I’m very sorry to hear you have become dissatisfied with Bridgecrest and I truly apologize for any frustration you may have experienced. Please know, a payment schedule is created for each customer based on their...
Read more
#1074339
Bridgecrest's reply to:

Hello, Thank you for taking the time to share your feedback. I’m happy to hear you are satisfied with Bridgecrest. It is truly our goal to work with each customer to help them be successful and I’m pleased your interaction aligned with our standard. Please do not...
Read more
#1073121
Bridgecrest's reply to:

Hello Korie, Thank you for bringing this matter to my attention. I’m sorry to hear about the situation described and hope everything is going okay with you and your family. I am also truly sorry if your experience with Bridgecrest has been less than ideal. As of April...
Read more
#1072854
Bridgecrest's reply to:

Hello, Thank you for bringing this concern to my attention. Should a concern arise, Bridgecrest aims to work with each customer to come to an amicable resolution as quickly as possible. Please know, we do not offer the option to refinance to lower payment amounts. We...
Read more
#1072704
Bridgecrest's reply to:

Hello Mary, I appreciate you taking the time to write a review. I’m sorry to hear you’re displeased with Bridgecrest and I sincerely apologize for any frustration this matter may have caused. Please know, Bridgecrest offers several payment options, allowing each...
Read more
#1068943