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What Their Customers Are Saying

Very satisfied quick easy and not a lot of shuffling around Read more

Made a payment over the phone she was nice and sweet very helpful Read more

Within 24 hours of posting an unfavorable experience with customer service, I received a return call from Erin (Customer Relations). Unfortunately, I missed the initial call, attempt to contact her only to be advised she was unavailable. Nevertheless the person who... Read more

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Hello, Thank you for bringing your concern to light. I’m sorry to hear you are not satisfied with Bridgecrest and I sincerely apologize for any inconvenience this matter may have caused. If a question or concern arises, representatives may reach out to our customers to... Read more

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Hello Elizabeth, Thank you very much for taking the time to write a review. I’m truly sorry to hear you are unhappy with Bridgecrest and DriveTime, and I sincerely apologize for any frustration you may have experienced. Please know, DriveTime and Bridgecrest do not... Read more

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Hello Benjamin, Thank you very much for taking the time to write a review. We appreciate all feedback, both positive and negative, as this allows us to continue improving the service we provide to our customers. I’m so sorry to hear you have become dissatisfied with... Read more

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Hello, Thank you for leaving a review. We welcome all feedback, as this helps us improve as a company. I’m sorry to hear about the frustration you encountered when making a payment. Please know, Bridgecrest wants to make the process of working with us as easy as... Read more

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Very satisfied quick easy and not a lot of shuffling around Read more

Hello, Thank you for taking the time to write a review. I’m very sorry to hear you are displeased with Bridgecrest and I deeply apologize for any inconvenience this matter may have caused. We understand customers are interested in how dealerships price their vehicles.... Read more

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Made a payment over the phone she was nice and sweet very helpful Read more

Hello Julian, Thank you for bringing your concern to my attention. I’m truly sorry to hear you’re unhappy with us. I realize the circumstances described are far from desirable and I sincerely apologize for any inconvenience this matter may have caused. Should a... Read more

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Hello Demetria, Thank you so much for taking the time to bring your concern to my attention. I’m very sorry to hear you are displeased with Bridgecrest. The situation described is clearly not in keeping with our set standards of service and support, and I deeply... Read more

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Hello Theressa, Thank you for bringing this matter to my attention. I’m sorry to hear you are unhappy with Bridgecrest. We strive to provide excellent service at all times, treating each customer professionally and with the utmost respect. I deeply apologize if your... Read more

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