I've never ever been late on a payment .. Not even when they retracted and went back on there word to push back so month for customers during hurricane Harvey, people were dealing with alot band they didn't care.
But when I recently wanted it pushed back for the first time they made so many excuses that it would be on a payment plan and that it would add to your principle. I'm like dam it's only for a week. But they will call you every single day at least 2 or three times to see when you'll pay it off. And will get an attitude with you and talk crazy I have two other cars that I've paid off in previous years and enjoyed the customer service and courtesy from other companies but Bridge crest has by far been the WORST and I'll be glad when I pay this car
I would never recommend them to anyone and they are a rip off you'll pay for a car twice dealing with them. Lessoned learned..
Poor customer service ... Beware of them period.
Product or Service Mentioned: Bridgecrest Auto Loan.
Reason of review: Problems with payment.