Reply by Bridgecrest

Hello,

Thank you for taking the time to leave a review. We appreciate the opportunity to address your concerns. Please know, we aim for complete transparency at all times, as it is our intention to set our customers up for success. I apologize if your experience did not reflect this goal.

We want our customers to be fully aware of all aspects of their loans at all times. Our Customer Service Department is in place to assist with any questions or concerns our customers may have. I would encourage you to reach out to them at 800-967-8526.

Sincerely,
Ashley – Online Customer Service Team
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When I moved from Tennessee to az I fell 2 weeks behind I been paying since October 20 2017 online I have given them 700 for a 200 behind and they say I am still 2 weeks behind ???? I think it is time for a lawyer to go in there and audit them someone is pocketing money or they don't know how to count but I can say this for sure they can't add 14 days

Product or Service Mentioned: Bridgecrest Loan.

Reason of review: Problems with payment.

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