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Manufacturer: Bridgecrest Category: Loans Clear all filters (32 of 32 reviews match)
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Hello Elizabeth, Thank you very much for taking the time to write a review. I’m truly sorry to hear you are unhappy with Bridgecrest and DriveTime, and I sincerely apologize for any frustration you may have experienced. Please know, DriveTime and Bridgecrest do not...
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Hello Theressa, Thank you for bringing this matter to my attention. I’m sorry to hear you are unhappy with Bridgecrest. We strive to provide excellent service at all times, treating each customer professionally and with the utmost respect. I deeply apologize if your...
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Hello Bethany, Thank you for bringing this matter to my attention. I’m sorry to hear of the frustration you experienced when speaking with a representative. At Bridgecrest, we strive to provide excellent service at all times. Should questions arise, representatives may...
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Hello Noah, Thank you for taking time to write a review. Bridgecrest welcome all feedback, both positive and negative, as it allows us to continue improving our services. I realize a situation such as the one you’ve mentioned is less than desirable and I genuinely...
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I didn't like
  • Customer service
#1006438
Hello Heather, I appreciate you taking the time to leave a review. I’m sorry to hear you are unhappy with Bridgecrest and truly apologize for any inconvenience this matter may have caused. As of April 5th, 2016, DriveTime’s Loan Servicing Company was re-branded,...
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I didn't like
  • Poor customer service no communication
  • Company policy seems to be get the money no matter what
  • Poor customer relations
#1006026
Hello Daniel, Thank you for leaving a review. Bridgecrest welcomes all feedback, both positive and negative, as it allows us to continue to improve. I’m sorry to hear you are unhappy with us. We strive to provide a high standard of customer service, addressing every...
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#1002622
Hello, I appreciate you taking time to leave a review. I’m sorry to hear you are displeased with Bridgecrest. I understand clear communication is important, especially regarding payments, and I sincerely apologize for any frustration this matter may have caused. Please...
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#1002613
Hello Xoshelle, Thank you for taking the time to bring this matter to our attention. I’m sincerely sorry to hear your experience with Bridgecrest has not been ideal. Should a discrepancy like you have mentioned arise, we strive to work diligently to find an amicable...
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I didn't like
  • No quality
  • Rude customer service
  • Poor customer relations
#996737
Hello Patricia, I appreciate you taking the time to reach out about your experience and I’m sincerely sorry to hear you are displeased with us. As of April 5th, 2016, DriveTime’s Loan Servicing Company, DT Credit, was renamed Bridgecrest. Please know, while a name...
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Hello, I’m sorry to hear you are displeased with Bridgecrest and I appreciate the opportunity to address your concern. Please know we do not compete on the basis of price. We are very transparent regarding pricing, disclosing our prices online and posting them on every...
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#995909