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Manufacturer: Bridgecrest Category: Loans Clear all filters (40 of 40 reviews match)
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Bridgecrest's reply to:

Hello Bethany, Thank you for bringing this matter to my attention. I’m sorry to hear of the frustration you experienced when speaking with a representative. At Bridgecrest, we strive to provide excellent service at all times. Should questions arise, representatives may...
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Product
Bridgecrest Auto Loan
#1011065
Hello Noah, Thank you for taking time to write a review. Bridgecrest welcome all feedback, both positive and negative, as it allows us to continue improving our services. I realize a situation such as the one you’ve mentioned is less than desirable and I genuinely...
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Product
Bridgecrest Auto Loan
I didn't like
  • Customer service
#1006438
Bridgecrest's reply to:

Hello Heather, I appreciate you taking the time to leave a review. I’m sorry to hear you are unhappy with Bridgecrest and truly apologize for any inconvenience this matter may have caused. As of April 5th, 2016, DriveTime’s Loan Servicing Company was re-branded,...
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Product
Bridgecrest Auto Loan
I didn't like
  • Company policy seems to be get the money no matter what
  • Poor customer service no communication
  • Poor customer relations
#1006026
Bridgecrest's reply to:

Hello Daniel, Thank you for leaving a review. Bridgecrest welcomes all feedback, both positive and negative, as it allows us to continue to improve. I’m sorry to hear you are unhappy with us. We strive to provide a high standard of customer service, addressing every...
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Product
Bridgecrest Auto Loan
#1002622
Bridgecrest's reply to:

Hello, I appreciate you taking time to leave a review. I’m sorry to hear you are displeased with Bridgecrest. I understand clear communication is important, especially regarding payments, and I sincerely apologize for any frustration this matter may have caused. Please...
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Product
Bridgecrest Auto Loan
#1002613
Bridgecrest's reply to:

Hello Xoshelle, Thank you for taking the time to bring this matter to our attention. I’m sincerely sorry to hear your experience with Bridgecrest has not been ideal. Should a discrepancy like you have mentioned arise, we strive to work diligently to find an amicable...
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Product
Bridgecrest Auto Loan
I didn't like
  • Customer service
  • No compassion when customer has a hardship
  • No quality
#996737
Bridgecrest's reply to:

Hello Patricia, I appreciate you taking the time to reach out about your experience and I’m sincerely sorry to hear you are displeased with us. As of April 5th, 2016, DriveTime’s Loan Servicing Company, DT Credit, was renamed Bridgecrest. Please know, while a name...
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Product
Bridgecrest Auto Loan
Bridgecrest's reply to:

Hello, I’m sorry to hear you are displeased with Bridgecrest and I appreciate the opportunity to address your concern. Please know we do not compete on the basis of price. We are very transparent regarding pricing, disclosing our prices online and posting them on every...
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Product
Bridgecrest Auto Loan
#995909
Bridgecrest's reply to:

Hello Ernestine, I appreciate you taking the time to write a review and bring your concern to my attention. I’m very sorry to hear you are unhappy with Bridgecrest. I recognize how important rebuilding and/or maintaining your credit is and I genuinely apologize for any...
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Product
Bridgecrest Auto Loan
#992964
Bridgecrest's reply to:

Hello Tommy, I appreciate you bringing your concern to my attention. I’m sorry to hear your experience with Bridgecrest has been less than desirable. The situation described is not in keeping with our set standards of service and support, and I truly apologize for any...
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Product
Bridgecrest Auto Loan
#985071