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Manufacturer: Bridgecrest Category: Loans Clear all filters (48 of 48 reviews match)
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Bridgecrest's reply to:

Hello Kim, Thank you for bringing this concern to light. I’m sorry to hear you are in the hospital and hope everything is okay. I’m truly saddened to hear you are dissatisfied with Bridgecrest and apologize for any frustration this matter may have caused. Please know,...
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Product
Bridgecrest Auto Loan
#1044910
Bridgecrest's reply to:

Hello Shirley, Thank you for taking the time to leave a review. I’m very sorry to hear you have become dissatisfied with Bridgecrest and I deeply apologize for any inconvenience this matter may have caused. Please know, it is our goal to work with our customers in...
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Product
Bridgecrest Auto Loan
#1042224
Bridgecrest's reply to:

Thank you for taking the time to reach out to us. I’m sorry to hear you are not satisfied with Bridgecrest. Please know, we aim to provide a high level service at all times and I apologize if your experience did not align with our standard. I understand clear and...
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Product
Bridgecrest Auto Loan
#1039948
Bridgecrest's reply to:

Hello Laural, Thank you for taking the time to leave a review. I’m very sorry to hear you are unhappy with Bridgecrest and I truly apologize for any frustration this matter may have caused. As of April 5th, 2016, DriveTime’s loan servicing company was rebranded,...
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Product
Bridgecrest Auto Loan
#1030670
Bridgecrest's reply to:

Hello Lynn, Thank you for bringing this matter to my attention. I’m sincerely sorry to hear your experience with us has been less than ideal. We want every individual to be comfortable reaching out to us at any time and work diligently to address any questions or...
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Product
Bridgecrest Auto Loan
#1029276
Bridgecrest's reply to:

Hello Elizabeth, Thank you very much for taking the time to write a review. I’m truly sorry to hear you are unhappy with Bridgecrest and DriveTime, and I sincerely apologize for any frustration you may have experienced. Please know, DriveTime and Bridgecrest do not...
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Product
Bridgecrest Auto Loan
#1022715
Bridgecrest's reply to:

Hello, Thank you for taking the time to write a review. I’m very sorry to hear you are displeased with Bridgecrest and I deeply apologize for any inconvenience this matter may have caused. We understand customers are interested in how dealerships price their vehicles....
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Product
Bridgecrest Auto Loan
#1017859
Bridgecrest's reply to:

Hello Theressa, Thank you for bringing this matter to my attention. I’m sorry to hear you are unhappy with Bridgecrest. We strive to provide excellent service at all times, treating each customer professionally and with the utmost respect. I deeply apologize if your...
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Product
Bridgecrest Auto Loan
#1011758
Bridgecrest's reply to:

Hello Bethany, Thank you for bringing this matter to my attention. I’m sorry to hear of the frustration you experienced when speaking with a representative. At Bridgecrest, we strive to provide excellent service at all times. Should questions arise, representatives may...
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Product
Bridgecrest Auto Loan
#1011065
Hello Noah, Thank you for taking time to write a review. Bridgecrest welcome all feedback, both positive and negative, as it allows us to continue improving our services. I realize a situation such as the one you’ve mentioned is less than desirable and I genuinely...
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Product
Bridgecrest Auto Loan
I didn't like
  • Customer service
#1006438