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Product: Bridgecrest Auto Loan Clear all filters (62 of 62 reviews match)
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Bridgecrest's reply to:

Hello, Thank you for bringing this matter to light. I’m sorry to hear about the situation described and truly apologize for any frustration this matter may have caused. Please know, it is our goal to work with each customer in any way possible to help ensure they are...
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Bridgecrest Auto Loan
I didn't like
  • Customer service
#1081248
Bridgecrest's reply to:

Hello, Thank you for taking the time to share your feedback. I’m very sorry to hear you are unhappy with Bridgecrest. We strive to provide a high level of customer service, treating each individual respectfully and professionally. I sincerely apologize if your...
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Product
Bridgecrest Auto Loan
#1075845
Bridgecrest's reply to:

Hello, Thank you for taking the time to update your review. While I’m happy your concern has been resolved, I’m very sorry to hear you are still dissatisfied with Bridgecrest and do not plan on doing business with us in the future. I truly apologize for any frustration...
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Product
Bridgecrest Auto Loan
#1075098
Bridgecrest's reply to:

Hello Korie, Thank you for bringing this matter to my attention. I’m sorry to hear about the situation described and hope everything is going okay with you and your family. I am also truly sorry if your experience with Bridgecrest has been less than ideal. As of April...
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Product
Bridgecrest Auto Loan
#1072854
Bridgecrest's reply to:

Hello, Thank you for bringing this concern to my attention. Should a concern arise, Bridgecrest aims to work with each customer to come to an amicable resolution as quickly as possible. Please know, we do not offer the option to refinance to lower payment amounts. We...
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Product
Bridgecrest Auto Loan
#1072704
Bridgecrest's reply to:

Hello Juan, Thank you for taking the time to leave a review. I’m very sorry to hear of your loss. I can only imagine the amount of stress these circumstances must have caused you. I understand the situation described is far from ideal and I want to sincerely apologize...
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Product
Bridgecrest Auto Loan
#1067021
Bridgecrest's reply to:

Hello Carolyn, Thank you for taking time to leave a review. I’m very sorry to hear you have become dissatisfied with Bridgecrest and I sincerely apologize for any frustration this matter may have caused. Should a situation arise such as the one you’ve mentioned, it is...
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Product
Bridgecrest Auto Loan
#1062436
Bridgecrest's reply to:

Hello Leon, I appreciate you taking time to leave a review. I’m very sorry to hear you are dissatisfied with Bridgecrest and I truly apologize for any frustration you may have experienced. Please know, we do not compete on the basis of price. We recognize the Annual...
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Product
Bridgecrest Auto Loan
#1061861
Hello David, I appreciate you taking time to share your feedback. I’m very sorry to hear you have become dissatisfied with Bridgecrest. I understand a situation such as the one described is never ideal and I sincerely apologize for any inconvenience this matter may...
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Product
Bridgecrest Auto Loan
#1057924
Hello, Thank you for taking time to share your feedback. I’m very sorry to hear you have become dissatisfied with Bridgecrest. Please know, we strive to provide a high level of customer service at all times, addressing each concern professionally and respectfully. We...
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Product
Bridgecrest Auto Loan
I didn't like
  • Bridgecrest as a whole
#1050969