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Manufacturer: Bridgecrest Category: Customer Care Clear all filters (33 of 33 reviews match)
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Bridgecrest's reply to:

Hello, I appreciate you taking time to leave a review. I’m very sorry to hear you have become dissatisfied with Bridgecrest and I truly apologize for any frustration you may have experienced. Please know, a payment schedule is created for each customer based on their...
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Bridgecrest Customer Care
#1074339
Hello Devray, Thank you for taking time to leave a review. I’m very sorry to hear you are displeased with Bridgecrest. We strive to provide a high level of customer service at all times, treating each customer professionally and with the utmost respect. I truly...
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Bridgecrest Customer Care
#1064436
Hello Kimberly, Thank you for taking time to write a review. Bridgecrest welcomes all feedback, both positive and negative, as it helps us continue improving the service we provide. I’m so sorry to hear you are dissatisfied with us and I sincerely apologize for any...
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Bridgecrest Customer Care
I didn't like
  • No compassion when customer has a hardship
  • Lack of communication
#1053422
Bridgecrest's reply to:

Hello, Thank you for taking time to leave a review. I’m very sorry to hear you are dissatisfied with us and I sincerely apologize for any inconvenience this situation may have caused. Please know, Bridgecrest finances simple interest loans, meaning interest accrues on...
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Bridgecrest Customer Care
#1049078
Bridgecrest's reply to:

Hello Shalonda, Thank you for reaching out to us. I’m sorry to hear your experience has been less than ideal. Please know, Bridgecrest aims to provide a high level of service at all times, while treating each customer professionally and with the utmost respect. I’m...
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Bridgecrest Customer Care
#1045703
Bridgecrest's reply to:

Hello Tatiana, Thank you for taking time to write a review. I’m sorry to hear you are unhappy with Bridgecrest and I truly apologize for any frustration this matter may have caused. Should a situation arise such as the one you’ve mentioned, it is our goal to work...
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Bridgecrest Customer Care
#1042669
Bridgecrest's reply to:

Hello, Thank you for taking time to leave a review. I’m sorry to hear you are displeased with Bridgecrest. Please know, it is our goal to work with each customer in any way we can. We strive to provide a high level of service at all times, while treating every...
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Bridgecrest Customer Care
#1037248
Bridgecrest's reply to:

Hello Vanessa, Thank you for leaving feedback. I’m sorry to hear your experience has been less than ideal and I genuinely apologize for any frustration or inconvenience this matter may have caused. As of April 5th, 2016, DriveTime’s Loan Servicing Company was...
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Bridgecrest Customer Care
#1030320
Bridgecrest's reply to:

Bridgecrest - Customer Care Review
Bridgecrest - Customer Care Review
Hello Tamora, Thank you for bringing this matter to my attention. I’m sorry to hear about the situation described, I understand dealing with an accident can be very frustrating. I sincerely apologize for any inconvenience this matter may have caused. We definitely aim...
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Bridgecrest Customer Care
#1029089
Made a payment over the phone she was nice and sweet very helpful
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Bridgecrest Customer Care
#1016178