Contact Bridgecrest

Customer Service:

  • (800) 967-8526

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Currently you can call only US numbers.

Headquarters Address:

7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States

Social Networks:

Summary of Bridgecrest Customer Service Calls

1161 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
03:16 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Bridgecrest to Ask about:

Payments and Charges:

  • “I need to make a payment arrangement”
  • “Need to set up a payment arrangement for this coming Friday when I get paid”
  • “Abouts mr bill”

Account:

  • “Balance on my auto loan”
  • “Report my account to credit bureau”
  • “Account business”

Product/ Service:

  • “Changed insurance”
  • “Extended warranty and gap insurance”
  • “Gap insurance”

Return/ Replace:

  • “Need to change address”
  • “Change autopay”
  • “Changing automatic draft information”

Request for Information:

  • “Lease concerns”
  • “Find out how much more I owe on my 2010 Ford edge”
  • “I need to know how to make payment”

Activation/ Cancellation:

  • “Cancel autopay”

Staff:

  • “Car services”
  • “Car service”
  • “Services”

Refund:

  • “Refund check from gap insurance”

Shipping and Delivery:

  • “Paid my vehicle off where is My title?”

Other:

  • “I pay my car note”
  • “Transfer title to fl”
  • “Repo option”

About Bridgecrest

Top 5 Bridgecrest Services

Auto Loan, Customer Care, Loan Modification, Loan, Auto Claim

Top 5 Bridgecrest Products

Account

Top 5 Likes about Bridgecrest

Ease of access to credit, Customer service rep who tried to work with me, That hopefully i can build back up my credit, Some helpful reps, Empathy shown by representative

Top 5 Dislikes about Bridgecrest

Customer service, Poor service, Lack of communication, Predatory collection methods, Miscommunication

Summary

Bridgecrest specializes in servicing auto loans for DriveTime and a number of other affiliated finance companies. It was founded in 2003. Its headquarters is based in Phoenix, Arizona, United States. Bridgecrest is a licensed, FDCPA compliant third-party servicer. The company offers the following payment solutions: AutoPay, Bank Account, and Credit Card. AutoPay and Bank Account payment options are free. Clients can also make payments by phone, text message, mail, MoneyGram, and in person. Bridgecrest follows a late charge policy. All clients who fail to make payments within 15 calendar days of their due date are charged the state minimum fee or US $5.

Bridgecrest reviews and complaints

Bridgecrest is ranked 18 out of 1133 in Loans and Mortgages category

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Bridgecrest Stats

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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