Contact Bridgecrest

Customer Service:

  • (800) 967-8526

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Currently you can call only US numbers.

Headquarters Address:

7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States

Social Networks:

Summary of Bridgecrest Customer Service Calls

924 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
03:12 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Bridgecrest to Ask about:

Payments and Charges:

  • “TOOK 2 PAYMENTS ON JUNE 1ST”
  • “See if my payment went through”
  • “Payment status”

Account:

  • “Past due account”
  • “Get my account number”
  • “Trouble logging in to my account”

Cancellation:

  • “Cancel autopay”

Staff:

  • “Car services”
  • “Car service”
  • “Services”

Refund:

  • “Refund check from gap insurance”

Other:

  • “To reset password”
  • “Paynent”
  • “About my claim”

About Bridgecrest

Top 5 Bridgecrest Services

Auto Loan, Customer Care, Loan Modification, Loan, Auto Leasing

Top 5 Bridgecrest Products

Account

Top 5 Likes about Bridgecrest

Customer service rep who tried to work with me, That hopefully i can build back up my credit, Empathy shown by representative, Ease of access to credit, Agreed to refund

Top 5 Dislikes about Bridgecrest

Customer service, Poor service, Lack of communication, Customer service or non knowledgeable staff, Predatory collection methods

Top 5 Related Companies

Drivetime

Summary

Bridgecrest specializes in servicing auto loans for DriveTime and a number of other affiliated finance companies. It was founded in 2003. Its headquarters is based in Phoenix, Arizona, United States. Bridgecrest is a licensed, FDCPA compliant third-party servicer. The company offers the following payment solutions: AutoPay, Bank Account, and Credit Card. AutoPay and Bank Account payment options are free. Clients can also make payments by phone, text message, mail, MoneyGram, and in person. Bridgecrest follows a late charge policy. All clients who fail to make payments within 15 calendar days of their due date are charged the state minimum fee or US $5.

Bridgecrest reviews and complaints

Bridgecrest is ranked 17 out of 1072 in Loans and Mortgages category

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