Bridgecrest Contact Information

Customer Service:

  • (800) 967-8526

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Currently you can call only US numbers.

Headquarters Address:

7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States

Social Networks:

Summary of Bridgecrest Customer Service Calls

1464 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
03:20 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Bridgecrest to Ask about:

Payments and Charges:

  • “Rescheduling a pending payment”
  • “Payment didnt go thtough”
  • “I accidentally double charged my card”

Account:

  • “To reset password, email info”
  • “Balance on my auto loan”
  • “Report my account to credit bureau”

Return/ Replace:

  • “Change autopay”
  • “Need to change address”
  • “Changing automatic draft information”

Product/ Service:

  • “Changed insurance”
  • “Extended warranty and gap insurance”
  • “Gap insurance”

Request for Information:

  • “Lease concerns”
  • “Find out how much more I owe on my 2010 Ford edge”
  • “I need to know how to make payment”

Activation/ Cancellation:

  • “Cancel autopay”

Staff:

  • “Car services”
  • “Car service”
  • “Services”

Refund:

  • “Refund check from gap insurance”

Cards:

  • “Lost card”

Shipping and Delivery:

  • “Paid my vehicle off where is My title?”

Other:

  • “Courtney bunch”
  • “Differment”
  • “Vehicle dying”

Bridgecrest Rating Stats

3.0 out of 5 stars
based on 247 reviews
See all 376 reviews

Rating stats

  1. 154 reviews
  2. 55 reviews
  3. 18 reviews
  4. 12 reviews
  5. 8 reviews

About Bridgecrest

Top 5 Bridgecrest Services

Auto Loan, Customer Care, Loan, Loan Modification, Auto Leasing

Top 5 Bridgecrest Products

Account

Top 5 Likes about Bridgecrest

Ease of access to credit, Customer service rep who tried to work with me, Website and payment system, That hopefully i can build back up my credit, Some helpful reps

Top 5 Dislikes about Bridgecrest

Customer service, Poor service, Miscommunication, Lack of communication, Predatory collection methods

Summary

Bridgecrest specializes in servicing auto loans for DriveTime and a number of other affiliated finance companies. It was founded in 2003. Its headquarters is based in Phoenix, Arizona, United States. Bridgecrest is a licensed, FDCPA compliant third-party servicer. The company offers the following payment solutions: AutoPay, Bank Account, and Credit Card. AutoPay and Bank Account payment options are free. Clients can also make payments by phone, text message, mail, MoneyGram, and in person. Bridgecrest follows a late charge policy. All clients who fail to make payments within 15 calendar days of their due date are charged the state minimum fee or US $5.

Bridgecrest reviews and complaints

Bridgecrest is ranked 24 out of 1165 in Loans and Mortgages category

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Bridgecrest Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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