I like many others purchased gap insurance through Bridgecrest. My car was total a few days into April this year.
It is now mid July and I still have this loan on my credit report. I am still in a rental car since the accident and can not purchase another car because this one is still on my credit report. They also told me to continue to make my payments on the car until everything is finalized. So now I have a car note plus a rental car note thanks to Bridgecrest and their laziness.
There is no excuse to take three months or more to settle a loss. Drivetime response was to buy another car from them. Yeah Right!
Stay away from this company!!
Product or Service Mentioned: Auto Insurance.
Reason of review: Problems with payment.