I submitted my payment how I normally do. And I received a confirmation email it was received.
Then next week saying it was reversed. I called had no help. The people have monotone they don’t even sound like they want to help you out. I asked if can get they returned fee waived since I wasn’t aware of the issue they kept transferring me saying no.
It’s not about the $15 fee, it’s about the principle. I have never missed a payment. I wasn’t even late period ! I will be contacting the headquarters.
Then you wonder why people go bad on you guys. You guys need to at least act like you care and do your job.
Reason of review: Problems with payment.