Reply by Bridgecrest

Hello,

Thank you for bringing your concerns to light. I sincerely apologize for the situation described. We aim to provide excellent and professional service at all times, and I apologize if your most recent experience did not align with our goal. Please know, I will be looking into the service experience mentioned further to explore all training opportunities. Should you need additional assistance or to have any additional questions or concerns, please do not hesitate to reach out to our Customer Service Department directly at 800-967-8526.

Sincerely,
Denisse – Online Customer Service Team
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They came to repo my car which I had no problem giving them the keys. They failed to give me a card to where they were taking my car and in the most of me taking my things out he pulled off with my kids items in the car. I called the police because they are stating that it’s theft due to them pulling off with my kids personal things in the car

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