updated my bank account information and received confirmation but still withdrew money from the previous bank account. When I called Bridgecrest seemed to point fingers at me and even threaten to repocess the car.
Why would I be able to update my bank account online if that function doesn't work and do not withdraw that payment from that account. The rep.
on the phone was abrasive and rude. I just wanted to correct the issue and make the payment.
Product or Service Mentioned: Bridgecrest Auto Loan.
Reason of review: Problems with payment.