Reply by Bridgecrest

Hello,

Thank you for bringing your concern to my attention. I’m sorry to hear your experience with Bridgecrest has been less than ideal. We aim to provide an excellent experience while remaining completely transparent at all times. I apologize if your interaction did not meet our high standards of service and support. I would like to research this matter further, but I am unable to with the information provided. I would encourage you to contact your GPS provider directly with the information given on your contract. Alternatively, please feel free to reach out to our Customer Service Department with any loan servicing questions at 800-967-8526.

Sincerely,
Klarissa - Online Customer Service Team
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Called several times about issues concerning the GPS tracking device malfunction. Received wrong information.

Will consult with my attorney on Monday. Payment is paid on time every month.

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