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What Their Customers Are Saying ?

Bridgecrest - Must read if you are thinking of using BC

Bridgecrest
I don't know what the deal is with the other reviews, but BC has been an absolute God send during the hardest time of my life. I called and spoke to the nicest customer service reps, explained the situation and they worked with me time and time again. I really think if people just called when they knew they would be late -the majority of these reviews wouldn't be so negative. Read more

Bridgecrest - Service beyond excellence

Bridgecrest
Melissa went above and beyond customer service. She is excellent

Bridgecrest - Very professional

Bridgecrest
Maria was very polite and very up front.
Bridgecrest's reply to:

Hello, Thank you for reaching out regarding your concern. I’m sorry to hear you are dissatisfied with Bridgecrest. Our goal to work with each individual in any way we can to help ensure each customer’s success. I apologize if your interaction did not align with our...
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#1447753
Bridgecrest's reply to:

Hello, Thank you for reaching out and expressing your concerns. Our main goal is to set our customers up for success. For this reason, we aim to provide effective communication to ensure transparency. I am sorry to hear that your experience with Bridgecrest has not...
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#1440001
Bridgecrest's reply to:

Hello, Thank you for leaving a review. I’m sorry to hear your experience has been less than ideal. Please know, we aim to work with each customer in any way we can while remaining completely transparent. I sincerely apologize for any frustration or inconvenience this...
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#1439398
Bridgecrest's reply to:

Hello, I appreciate you bringing your concern to my attention. I am sorry for any inconvenience or frustration you may have experienced with Bridgecrest. Please know, our goal is to find a solution as quickly as possible should a concern arise. With the information you...
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#1436195
Bridgecrest's reply to:

Hello, Thank you for your feedback. I am sorry to hear that you have become dissatisfied with us. We understand that life presents unpredictable circumstances. For this reason, we hope to communicate with our customers in order to come to an amicable resolution. Again,...
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#1434396
Bridgecrest's reply to:

Hello, Thank you for bringing your concerns to our attention. We aim to work with each customer in any way we can to ensure their success. For this reason, we offer the option of setting payment arrangements. This option gives each customer additional time to make a...
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#1434099
Hello, Thank you for sharing your feedback, as it allows us to address this concern. I am sorry to hear about the accident, and I hope everyone involved is okay. I apologize that your experience has been less than ideal so far. Please know, we aim to be completely...
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Bridgecrest's reply to:

Hello, Thank you for reaching out. I am sorry to hear you have become dissatisfied with Bridgecrest. We aim to remain transparent to ensure clear communication at all times. Also, our representatives are in place to research any concerns should a payment discrepancy...
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#1424845
Bridgecrest's reply to:

Hello, Thank you for bringing this matter to light. I’m sorry to hear you are dissatisfied with us. Please know, we aim to work with each customer in any way we can while remaining completely transparent. Please keep in mind, the amount financed includes the sale...
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#1424781

Contact Bridgecrest

Mailing Address:
7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States
Phone:
(800) 967-8526
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Bridgecrest's reply to:

Hello, Thank you for bringing your concerns to my attention. I am sorry to hear you are displeased with Bridgecrest. We aim to work with each customer in any way we can to ensure their success. At this time, Bridgecrest does not offer refinancing. However, we encourage...
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#1424571