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What Their Customers Are Saying ?

Bridgecrest - Excellent

Bridgecrest
I had a great experience with Jaden, the customer Representative. He suggested some valuable information on my account, which allowed me to stay consistent on my account. I really appreciate Jaden for that. Thanks jaden A customer for life. :) Read more

Bridgecrest - Very,Very good at what they do

Bridgecrest
I have has money troubles and late on my Car payment but because I call and talk to them they work with me and I am still driving, Thank you so much I talk to them on a number of occasions and they show the upmost respect and courtesy, being on disability they have worked with me very, very well,I recommend Drive time/Bridgecrest to all my families and friends because it is the best car dealership I've dealt with in many years, I have plans... Read more

Bridgecrest - Excellent CSR Megan!

Bridgecrest
Bridgecrest is a Great Company and very understanding. As long as you communicate with them they will help you in any way possible. Thanks again Megan Good job on your CS skills! They are willing to giv you chances in the case of an Emergency. They also listen well and try to get the best solution to solve your problem. The entire process of having this new experience of being with Bridgecrest is a learning experience they don't want you to... Read more
Bridgecrest's reply to:

Hello, Thank you for bringing your concerns to my attention. I am sorry to hear you are dissatisfied with Bridgecrest. We strive to provide a high level of service at all times while ensuring that we are addressing our customer’s needs. I apologize if your recent...
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#1306178
Bridgecrest's reply to:

Thank you for bringing your concerns to my attention. Our goal is to provide consistently excellent service, as we truly wish to help our customers in any way we can. Additionally, we aim to complete all customer requests in a timely manner. I am sincerely sorry if...
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#1305315
Bridgecrest's reply to:

Hello, Thank you for sharing your feedback. I’m pleased to hear you are satisfied with us. We strive to provide helpful service while treating each customer with the utmost respect at all times, and I am glad to hear that your interaction aligned with these ideals....
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#1304992
Hello, Thank you for bringing this matter to light. I’m sorry to hear that you are displeased with Bridgecrest. We strive to provide helpful service while treating each customer with the utmost respect at all times. I apologize if your experience did not align with our...
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#1303727
Bridgecrest's reply to:

Hello, Thank you for leaving a review. I’m sorry to hear your experience with Bridgecrest has been less than ideal. We truly aim to provide our customers with helpful and professional service while treating each individual with the utmost respect. I apologize if your...
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#1302065
Hello, Thank you for bringing this matter to light. I’m sorry to hear you are dissatisfied with Bridgecrest. Please know, it is our goal to work with each customer in any way we can while remaining completely transparent. I sincerely apologize if your interaction did...
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#1301974
Hello, Thank you for bringing this concern to my attention. I’m sorry to hear of the situation described. We aim to work with our customers in any way that we can while treating each individual with the utmost respect. I apologize if your experience did not uphold...
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#1299404
Bridgecrest's reply to:

Hello, Thank you for bringing your concerns to our attention. I am sorry to hear that you are displeased with Bridgecrest. Our goal is to set our customers up for success while adhering to their needs. I apologize if your experience did not align with our standards. We...
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#1297846
Hello, Thank you for bringing your concern to my attention. I’m sorry to hear you are experiencing issues with our website. I will forward your feedback to the correct parties. To best assist, a member of my team or I will be reaching out to you directly within 24-48...
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#1297481

Contact Bridgecrest

Mailing Address:
7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States
Phone:
(800) 967-8526
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Hello, Thank you for bringing this matter to light. I’m sorry to hear you are displeased with Bridgecrest. Please know, it is our goal to work with each customer in any way we can and come to an amicable resolution should a concern arise. Please know, each vehicle...
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#1296939