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Bridgecrest's reply to:

Hello Stephanie, I appreciate you taking the time to write a review. I’m sorry to see you are displeased with Bridgecrest. I understand transparency and clear communication are important and I truly apologize for any confusion or frustration this situation may have...
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#972704
Hello, Thank you for bringing this concern to light. I’m sorry to hear you are dissatisfied with Bridgecrest. Please know, it is our goal to work with each customer in any way we can and come to an amicable resolution should a concern arise. I apologize for any...
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#1301974
Bridgecrest's reply to:

Bridgecrest - Lemon Vehicle
Bridgecrest - Lemon Vehicle
Bridgecrest - Lemon Vehicle
Hello, Thank you for your review. I am sincerely sorry to hear of the matter at hand, as I understand how mechanical concerns can be frustrating. As the loan servicing company for the vehicle, Bridgecrest is limited in ways to assist. I’d encourage you to continue...
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#1374992
Bridgecrest's reply to:

Hello, Thank you for providing details of your most recent experience. We welcome all feedback, as this helps us to continue improving our service. I sincerely apologize for any inconvenience or frustration this matter may have caused. Our goal is to provide...
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#1367857
Bridgecrest's reply to:

Bridgecrest - Worst experience for veteran
Bridgecrest - Worst experience for veteran
Bridgecrest - Worst experience for veteran
Hello Timothy, Thank you for leaving your feedback. I want to sincerely apologize for any miscommunication that may have occurred at the time of sale regarding the optional products you had purchased, as well as the overall price of the vehicle. At DriveTime, we...
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#1349510
Bridgecrest's reply to:

Hello, Thank you for reaching out and providing details of your experience. I am sorry to hear about the situation described. We truly aim for complete transparency to ensure communication is clear between us and our customers. For this reason, we also reach out to our...
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#1409538
Hello, Thank you for bringing this matter to our attention. I am sorry to hear that you were in an accident, and I hope that you and everyone involved are okay. Our goal is to complete requests of this nature in a timely manner, so I sincerely apologize for any...
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#1404677
Bridgecrest's reply to:

Hello, Thank you for reaching out with details about your concern. I am sorry to hear about the situation described. Because we understand that life can present unforeseen circumstances, Bridgecrest aims to work with each customer in any way we can for continued...
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#1407334
Bridgecrest's reply to:

Bridgecrest - Liars, and Discriminatory Practices
Bridgecrest - Liars, and Discriminatory Practices
Hello, Thank you for reaching out. We sincerely appreciate feedback of this nature as it helps us improve our service. I am sorry to hear that your experience was less than ideal. We truly aim to work with each customer in any way we can to quickly come to a resolution...
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#1344244

Contact Bridgecrest

Mailing Address:
7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States
Phone:
(800) 967-8526
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Hello, Thank you for reaching out. I am sorry to hear about the situation described. Please know, Bridgecrest truly aims to work with each customer in any way we can to ensure they remain successful. I sincerely apologize if you feel your experience did not align with...
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#1415791