filters
State:
Show
City:
Show
Product:
Show
Bridgecrest's reply to:

Hello Stephanie, I appreciate you taking the time to write a review. I’m sorry to see you are displeased with Bridgecrest. I understand transparency and clear communication are important and I truly apologize for any confusion or frustration this situation may have...
Read more
#972704
Hello, Thank you for bringing this concern to light. I’m sorry to hear you are dissatisfied with Bridgecrest. Please know, it is our goal to work with each customer in any way we can and come to an amicable resolution should a concern arise. I apologize for any...
Read more
#1301974
Bridgecrest's reply to:

Bridgecrest - Lemon Vehicle
Bridgecrest - Lemon Vehicle
Bridgecrest - Lemon Vehicle
Hello, Thank you for your review. I am sincerely sorry to hear of the matter at hand, as I understand how mechanical concerns can be frustrating. As the loan servicing company for the vehicle, Bridgecrest is limited in ways to assist. I’d encourage you to continue...
Read more
#1374992
Bridgecrest's reply to:

Bridgecrest - Worst experience for veteran
Bridgecrest - Worst experience for veteran
Bridgecrest - Worst experience for veteran
Hello Timothy, Thank you for leaving your feedback. I want to sincerely apologize for any miscommunication that may have occurred at the time of sale regarding the optional products you had purchased, as well as the overall price of the vehicle. At DriveTime, we...
Read more
#1349510
Bridgecrest's reply to:

Bridgecrest - Liars, and Discriminatory Practices
Bridgecrest - Liars, and Discriminatory Practices
Hello, Thank you for reaching out. We sincerely appreciate feedback of this nature as it helps us improve our service. I am sorry to hear that your experience was less than ideal. We truly aim to work with each customer in any way we can to quickly come to a resolution...
Read more
#1344244
Bridgecrest's reply to:

Hello, Thank you for providing details of your most recent experience. We welcome all feedback, as this helps us to continue improving our service. I sincerely apologize for any inconvenience or frustration this matter may have caused. Our goal is to provide...
Read more
#1367857
Bridgecrest's reply to:

Hello, Thank you for bringing this matter to light. I’m sorry to hear you are dissatisfied with Bridgecrest. Please know, we aim to work with each customer in any way we can while treating them professionally and with the utmost respect at all times. I apologize if...
Read more
#1351991
Bridgecrest's reply to:

Resolved

Hello, Thank you for bringing this matter to my attention. I’m sorry to hear you are dissatisfied with Bridgecrest. It is truly our goal to provide a high level of service at all times while addressing each customer’s concern as quickly as possible. I am sorry to hear...
Read more
#1306978
Hello, Thank you for reaching out. I am truly sorry to hear that you have been affected by Hurricane Florence and wish the best for you moving forward. Please know, we strive to help each customer in any way we can while treating them professionally. I apologize if...
Read more
#1363761

Contact Bridgecrest

Mailing Address:
7300 E Hampton Ave Suite 101
Mesa, AZ 85209
United States
Phone:
(800) 967-8526
More
Bridgecrest's reply to:

Hello, We appreciate your feedback and are sorry to hear that you have become dissatisfied with us. Our goal is complete transparency at all times, so we apologize for any confusion this matter may have caused. Please know, we aim to set accurate expectations, as we...
Read more
#1360926