Bridge crest has failed to follow up with me regarding my total loss case. I have been given the run around for almost a year now and each time I call I speak to someone who knows nothing about my account.
As well as being told different things from different people regarding their policy(including managers). I was told by one representative that what I had been told the day prior is not even their policy.
This has repeatedly happened and still have yet to receive any answers. Dealing with them has been a nightmare and I am now looking for an attorney to help me with this situation.
Review about: Bridgecrest Total Loss Claim.
Reason of review: Order processing issue.
I didn't like: Rude customer service, Lack of communication.